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The problem with SARs

As the UK’s leading provider of data protection services for schools in the UK, we have firsthand experience of the time, resources, and disruption that can be caused in responding to a subject access request (SAR). Making a SAR is a fundamental right, and every school has a legal duty to respond in what often feels like a very narrow window of time. No exceptions are made for holiday closure periods either! 
What we can help you with
Data subjects will often request access to ‘all’ records held by the school which contain their personal data. Schools must undertake a reasonable search for this personal data which can result in thousands of emails, documents and other records being identified.  
Once identified, it is necessary to review each and every record carefully. Consideration must be given to safeguarding and SEND records given their sensitivity, and any record that contains third-party personal data or is exempt from disclosure must be prudently redacted or removed. Schools can spend days or even weeks manually reviewing and redacting records using resources that they can ill afford to divert away from their core function of delivering first-class education. Surely there is a better way?

The Solution

SAR Genie takes these problems out of the school’s hands. All you need to do is send us a copy of the request and the records identified: SAR Genie will take care of the rest.

Contact us now to see how we can save your school valuable time and resources, allowing you to focus on what you do best: providing exceptional education. Don’t let SARs disrupt your school’s operations let SAR Genie handle it for you.


  • Combining technology with education-specific legal expertise from the schools only law firm®, SAR Genie can review thousands of records while applying the specialist skills required to achieve compliance in an education setting.
  • SAR Genie applies full electronic redactions to all third-party and exempt personal data in a way that understands the context and sensitivity of the personal data that schools process. 
  • SAR Genie will send the records back to you ready for you to send to the requester.

Hear from some of our clients

Tredworth Infant and
Nursery Academy

We use Education+ for everyday HR support but also for legal issues which have included changing our school name, advice on Special Educational Needs and managing supply contracts. This is a complete education advice service covering all of our legal and HR needs and at excellent value.

Nitesh Gor OBE
CEO at Avanti Schools Trust

We have been extremely impressed by the professionalism, timeliness and reliability of their advice. But perhaps what truly differentiates their service is their highly personalised approach to us as a client. They have supported us on some truly complex and sensitive issues and have exceeded our high expectations. We would have no hesitation in recommending them to any school or multi-academy trust.

Hoople Ltd

Their services are unique, modern and client focused.   We have no hesitation in recommending HY Education as a provider of specialist legal advice in the education sector.

Lansbury Bridge School
& Sports College

From our first contact we have been impressed with their professionalism, knowledge and experience. Not only are they very approachable and quick to respond to any queries we have, the customer service from their wider team has been impressive. We would highly recommend the service to others.

De La Salle School

Our local authority takes a week to reply. With HY, it’s within an hour. We usually get resolution the next day.

Shuttleworth College

Working with HY has been a breath of fresh air. Clear, comprehensible advice and support on hand whenever needed.